Jaya Nets Sdn Bhd
Cookie Policy

Cookie Policy

Last updated: January 15, 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to recognize your device and remember information about your visit, such as your preferred language, login status, and other settings. This helps make your browsing experience more convenient and personalized.

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our website.

2. How We Use Cookies

Jaya Nets uses cookies to:

• Remember your preferences and settings • Understand how you use our website and improve your experience • Provide relevant content and advertisements • Analyze website traffic and performance • Enable certain website features and functionality • Protect against fraud and enhance security

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).

3. Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for the operation of our website. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as they are necessary for the website to function properly.

Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. This helps us improve how our website works. All information collected by these cookies is aggregated and anonymous.

Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on content.

Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may be set by our advertising partners through our site and used to build a profile of your interests and show you relevant advertisements on other sites.

Analytics Cookies: We use analytics cookies to understand how visitors interact with our website. This includes information about the number of visitors, where visitors have come from, and the pages they visited. We use this information to improve our website and services.

4. Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics of our website and deliver advertisements on and through the website.

Third-party service providers we work with include:

• Google Analytics: For website analytics and performance monitoring • Google Ads: For advertising and remarketing • Social Media Platforms: For social sharing and authentication • Payment Processors: For secure payment processing • Customer Support Tools: For live chat and support services

These third parties may collect information about your online activities over time and across different websites. We do not control these third-party cookies and their use is governed by the privacy policies of the third parties using such cookies.

5. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in our cookie consent banner when you first visit our website.

Browser Settings: Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience, as some features may no longer function properly.

Here's how to manage cookies in popular browsers:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data • Safari: Preferences > Privacy > Cookies and website data • Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Mobile Devices: If you use a mobile device, please refer to your device's help material to learn how to manage cookies.

6. Cookie Duration

Session Cookies: These temporary cookies are erased when you close your browser. They are used to maintain your session state and provide a seamless browsing experience during your visit.

Persistent Cookies: These cookies remain on your device for a set period or until you manually delete them. The duration varies depending on the cookie's purpose:

• Authentication cookies: Typically 30 days • Preference cookies: Up to 1 year • Analytics cookies: Up to 2 years • Advertising cookies: Up to 13 months

You can view and delete cookies at any time through your browser settings.

7. Do Not Track Signals

Some browsers include a 'Do Not Track' (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked.

Because there is not yet a common understanding of how to interpret DNT signals, our website does not currently respond to browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie consent options and browser cookie controls described above.

8. Cookies for Logged-In Users

If you create an account or log in to our website, we will use cookies for the management of the registration and login process. These cookies will be deleted when you log out, but in some cases, they may remain afterwards to remember your site preferences when logged out.

Login cookies: When you log in, we set up several cookies to save your login information and screen display choices. These cookies typically expire after a few days to a few weeks.

Account cookies: When you access your account dashboard, we set additional cookies to maintain your authentication state and preferences throughout your session.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or for other operational, legal, or regulatory reasons.

When we make changes, we will update the 'Last Updated' date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

Continued use of our website after changes to this policy constitutes your acceptance of the updated policy.

10. More Information

For more information about how we handle your personal data, please see our Privacy Policy.

If you have questions or concerns about our use of cookies or this Cookie Policy, you can contact us using the details below.

11. Contact Us

If you have any questions about our use of cookies, please contact us:

• Email: sales@jayanets.com • Phone: +603-3291 9588 • Address: 11, Jalan Keluli 7/65, Seksyen 7, Kawasan Perindustrian Bukit Raja Selatan, 41050 Klang, Selangor, Malaysia

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